Privacy Policy

Seochang Trading (hereinafter referred to as the "Company") values your personal information and complies with applicable laws such as the *Personal Information Protection Actof the Republic of Korea. This Privacy Policy explains how the Company collects, uses, stores, and disposes of users' personal data.

Article 1 (Items and Methods of Personal Information Collection)

1. Items Collected

*Required*: Name, contact information (phone or mobile number), email address, physical address, payment information (e.g., depositor’s name for bank transfers)

*Optional*: Special requests, preferred products, etc.

2. Collection Methods

Through the Company’s website (e.g., orders, inquiries, consultations)

Via phone, text message, KakaoTalk, email, or other direct contact

Article 2 (Purpose of Collection and Use of Personal Information)

The Company uses the collected personal information for the following purposes:

1. Production, delivery, and customer service for ordered products

2. Communication and data collection for custom cheering song production

3. Payment processing and refunds

4. Delivery of service-related announcements and handling of customer complaints

5. Compliance with legal obligations

Article 3 (Retention and Use Period of Personal Information)

The Company will delete personal information without delay once the purpose of collection has been fulfilled. However, the following information will be retained for the periods specified below, in accordance with applicable laws:

Records related to contracts or withdrawal of offers: 5 years

Records related to payment and supply of goods: 5 years

Records related to customer complaints or dispute resolution: 3 years

※ Personal data may be retained longer if required by law.

Article 4 (Provision of Personal Information to Third Parties)

The Company does not provide users' personal information to third parties without consent, except in the following cases:

1. When the user has given prior consent

2. When required by law or requested by law enforcement authorities

Article 5 (Outsourcing of Personal Data Processing)

The Company may outsource certain tasks to external service providers to ensure smooth operations. In such cases, the Company will notify users and obtain consent when required.

Example: Delivery companies (for shipping), payment gateways (for deposit confirmation)

Article 6 (User Rights and How to Exercise Them)

Users and legal guardians have the following rights regarding personal information at any time:

1. Request to view, correct, delete, or suspend processing of their personal data

2. Withdraw consent for the collection and use of personal information

※ Requests can be made via email.

Article 7 (Destruction of Personal Information)

1. Destruction Process: Personal data will be destroyed without delay once the purpose of use is fulfilled, according to internal policies and relevant laws.

2. Destruction Method:

Electronic files: Deleted using technical methods to prevent recovery

Printed documents: Shredded using a document shredder

Article 8 (Personal Information Protection Officer)

Personal Information Protection Officer: Seochang Trading

Contact: +82 10 5000 5750

Email: jmj2011@naver.com

※ All privacy-related inquiries can be directed to the contact information above.

Article 9 (Changes to the Privacy Policy)

This Privacy Policy may be amended in accordance with changes in laws or internal policies. Any updates will be posted on the Company’s website.

Effective Date: April 20, 2025

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